Shipping policy

At Shakti Tulum, we are committed to providing a seamless and hassle-free shopping experience for our customers. We offer national shipping within the Mexican Republic and international shipping to various locations worldwide.

Please note that for international shipments, customs or territorial taxes may be applied upon arrival at the destination. These fees are the sole responsibility of the customer, and SHAKTI TULUM cannot be held liable for any customs or territorial taxes incurred during the shipping process.

We aim to ship your order within one week of receiving it. However, please note that delivery times may vary depending on your location and chosen shipping method. You will be provided with an estimated delivery time and tracking information via email once your order has been shipped.

In the unlikely event that your package arrives with any defects, please contact us immediately at support@shakti.tulum so we can assist you in determining the next steps to take.

Thank you for choosing Shakti Tulum as your preferred shopping destination. We appreciate your business and are committed to providing you with the highest level of customer service.